Payment Policy

1. Accepted Payment Methods

We currently accept secure payment methods available at checkout. Accepted payment options may include:

Visa
Mastercard
American Express
Discover
PayPal
Shop Pay
Apple Pay
Google Pay
Other payment methods shown at checkout

Available payment methods may vary depending on your location, device, order details, and payment provider availability.

2. When You Are Charged

Payment is due at the time you place your order. Depending on the payment method and provider, your payment may be charged immediately or first authorized and then captured shortly after your order is confirmed.

Any applicable taxes, shipping fees, discounts, and other charges will be shown before you complete your purchase.

3. Payment Security

Our checkout is processed through secure payment providers. Havenlynestco does not store full payment card details on our website.

Where applicable, payment information is encrypted during transmission using industry-standard security measures.

4. Failed or Declined Payments

If your payment is declined, unauthorized, or cannot be processed, your order may not be completed.

Please check your payment information, try another payment method, or contact your bank or payment provider for assistance.

5. Fraud Prevention

To help prevent fraud, unauthorized transactions, and abuse, we may review, hold, cancel, or refuse any order that appears suspicious or contains unusual billing, payment, shipping, or contact information.

We may request additional verification before processing certain orders.

6. Pricing or Technical Errors

While we work to keep all pricing, checkout, and product information accurate, errors may occasionally occur.

If a pricing, payment, product availability, or technical error affects your order, we reserve the right to cancel the order. If payment has already been collected, we will issue a refund to the original payment method.

7. Chargebacks and Payment Disputes

If you believe you were charged incorrectly, please contact us first so we can review and help resolve the issue as quickly as possible.

8. Contact Information

Company: Havenlynestco
Email: support@havenlynestco.com
Phone: +1 859-210-9729
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MST)
Address: 112 E Oak St APT 2, Louisville, KY 40203, United States