Contact Us

Thank you for visiting Havenlynestco. We are here to help with questions about orders, shipping, returns, refunds, sizing, product details, and general customer support.

If you need assistance, please contact us using the information below.

Customer Support

Email: support@havenlynestco.com
Phone: +1 859-210-9729
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (MST)

We aim to respond to customer inquiries as clearly and as soon as possible during our business hours.

Business Information

Company: Havenlynestco
Address: 112 E Oak St APT 2, Louisville, KY 40203, United States

Order Support

For faster support, please include your order number when contacting us about an order.

Please include your order number for questions related to:

Shipping updates
Tracking information
Returns
Refunds
Order cancellations
Damaged, defective, or incorrect items
Address changes
Payment or checkout issues

Product and Size Questions

If you have a question about a product, size, fit, material, color, or item details, please include the product name or product link in your message.

This helps us review your question and provide clearer support.

Returns and Refunds

If you want to request a return or report a damaged, defective, or incorrect item, email us at:

support@havenlynestco.com

Please include:

Your order number
Your full name
The item you are contacting us about
The reason for your request
Clear photos if the item is damaged, defective, or incorrect

Please do not send any item back without contacting us first and receiving return instructions.

Mailing Address

Havenlynestco
112 E Oak St APT 2, Louisville, KY 40203, United States

Important Notice

Havenlynestco will never ask you to send full payment card details by email. Payments are processed securely through our checkout and trusted payment providers.

For your security, please do not include sensitive payment card information in your message.